Privacy Policy

Your privacy is very important to us; under the Data Protection Act and the General Data Protection Regulations (GDPR), we have certain legal obligations related to the information we collect and process. Further details on GDPR can be found at the website for the Information Commissioner (https://ico.org.uk/). For the purposes of GDPR, we will be the “controller” of all the personal data we hold about you.

1. When do we collect personal information about you? Our web site does not capture or store any personal information about individuals who access it except where you voluntarily choose to give us your details, for example:
   • When you complete an online enquiry form on our web site
   • When you contact us by email using an email link on our web site
   • When you book accommodation using our web site.

This information is not stored on our web site.

Offline enquiries & customers

In addition, we will collect personal information from you if you contact us to inquire about our services by telephone, SMS or letter; and if you order goods or services from us as part of an (offline) ordering process.

1. What personal information do we collect from you? If you contact us via our web site we will collect your name and contact details including address, email address and contact telephone number(s) plus any additional information according to the specific enquiry form you have completed and clearly indicated on the enquiry form. Offline enquiries & customersIf you become a customer then we will be required to collect additional information from you, to include name, full contact details (address(es), telephone number(s), email address) and payment information.